Cookie Policy

This Cookie Policy explains what cookies are and how we use them on hatherleighfestival.co.uk. You should read this policy so you can understand what type of cookies we use, what information we collect using cookies, and how that information is used.

Cookies do not typically contain any information that personally identifies a user, but personal information that we store about you may be linked to information stored in, and obtained from, cookies. We do not store sensitive personal information (such as account passwords or payment details) in the cookies we use.

Definitions

For the purposes of this Cookie Policy:

  • Cookies means small files that are placed on your computer, mobile device, or any other device by a website, containing details of your browsing history on that website among other uses.
  • Website refers to Hatherleigh Festival’s website, accessible from hatherleighfestival.co.uk.
  • We, us, or our refers to Hatherleigh Festival, the organising committee of the festival and the operator of this website.
  • You refers to the user or viewer of our website.

Types of cookies we use

Cookies can be “persistent” or “session” cookies. Persistent cookies remain on your device when you go offline; session cookies are deleted as soon as you close your web browser.

We use both session and persistent cookies for the purposes set out below:

  • Necessary / essential cookies: Session cookies administered by us. These cookies are essential for the website to function properly and to provide you with the services available through it.
  • Ticketing and basket cookies: Session and persistent cookies used by our ticketing system (Event Tickets Pro). These remember the items in your basket while you are buying tickets and allow the checkout process to work correctly. Without these cookies, you would not be able to purchase tickets through the website.
  • Functionality cookies: Persistent cookies administered by us. These cookies allow us to remember choices you make when you use the website (such as preferences) so you don’t have to re-enter them every time you visit.
  • Performance and analytics cookies: Persistent and session cookies, primarily Google Analytics cookies, used to collect information about how visitors use our website – for example, which pages are visited, how long visitors spend on each page, and any error messages encountered. We use this information to improve the website and visitors’ experience of it. The information is collected in aggregate and is not used to identify individual visitors.

Your choices regarding cookies

If you prefer to avoid the use of cookies on the website, you can disable cookies in your browser and delete any cookies already saved that are associated with this website. You can do this at any time.

If you do not accept our cookies, you may experience some inconvenience in your use of the website, and some features – including ticket purchases – may not function properly.

To delete cookies or instruct your browser to delete or refuse cookies, please visit the help pages of your web browser.

More information about cookies

You can learn more about cookies and how to manage them at aboutcookies.org or ico.org.uk/for-the-public/online/cookies.

Contact us

If you have any questions about this Cookie Policy, please contact us by email at .

Last updated: May 2026